To best serve you, we may share your personal information with service providers that provide support services to us or that help us market our products and services, administer our programs, operations, fulfill your requests, surveys and product reviews, or provide you with membership information. Service providers, third parties who perform services on our behalf, are contractually restricted from using your information in any manner other than in helping us to provide you with the products and services available from na.mu. We may also, in certain instances, disclose your personal information when we have reason to believe that it is necessary to identify you, contact you, to advise you of a product recall, detect and protect you or us from fraud, manage information security or bring legal action to protect your rights or others. We may also disclose your personal information when you ask us to do so or when we believe it is required or permitted by law.
One of our most valuable tools we have for building and maintaining our relationship with you is Personal Information. It allows us to better serve you in a number of ways and notifying you about sales, special appearances and store events or promotions of interest to you.
To best serve you, we record and access information in Personal Information, including your name, address, telephone numbers, e-mail address, interests, privacy preferences and purchase history. All na.mu Salesperson are expected to use Personal Information in an ethical and appropriate manner. This includes only entering accurate customer information, voluntarily given by you to the Salesperson, for the specific purpose of entering it into Personal Information or any other na.mu approved data device.
Personal Information allows our Salespeople to follow through on our commitment to serving you in a professional manner, and we are dedicated to ensuring that the information you provide is protected and secure. Personal Information is the property of na.mu and may be used for na.mu related purposes only.
A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. A "session cookie" expires immediately when you end your session (i.e., close your browser). A "persistent cookie" stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. A web beacon is a small string of code that represents a clear graphic image and is used in conjunction with a cookie.
We may use Flash Cookies (also known as Local Stored Objects) or other similar technologies. A Flash cookie is a small data file placed on a computer using Adobe Flash technology that may be built into your computer or downloaded by you to your computer. We use these technologies to personalize and enhance your online experience, facilitate processes, personalize and store your settings. Flash cookies may help our website visitors to, for example, set volume preference associated with a video experience and perform surveys. They help us improve our sites by measuring which areas are of greatest interest to customers. We do not use Flash cookies for marketing or behavioral targeting purposes. Flash cookies are different from browser cookies and the cookie management tools provided by your browser will not remove Flash cookies. Learn how to manage privacy and storage settings for Flash cookies. If you disable Flash cookies or other similar technologies, please be aware that you may not have access to certain features and services that make your online experience more efficient and enjoyable.
THIRD-PARTY ADVERTISING PARTNERS
We use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.
These service providers may collect non-identifiable information about your visits to our website, and your interaction with our products and services. Such non-identifiable
information is anonymous and does not include your name, address, e-mail address or other personal information. The anonymous information is collected through the use of a pixel tag (also known as cookies and action tags), which is industry-standard technology used by most major websites.
In addition to the anonymous information about your visits to our website, our service providers may also use the anonymous information about your visits to other websites to target advertisements for products and services available from na.mu.
FACEBOOK CUSTOM AUDIENCE ADS FROM na.mu
We may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows us to personalize our ads based on your shopping experience with us. We do not share any of your personal information, including your shopping history, with Facebook. The tool lets na.mu convert your e-mail address to a unique number that Facebook uses to match to unique numbers Facebook generates from e-mail addresses of its users.
SOCIAL MEDIA INTERACTIONS
na.mu invites you to socialize and share your fashion inspiration, finds and purchases with your friends using Social Media tools such as Facebook, Twitter and Instagram. If you choose to use these tools, you may be sharing certain profile elements, including your comments. This sharing is subject to each social media program's privacy policies. We also use Facebook Social Plugins to allow Facebook to share information and friends' activities with its members while they are on our website. For example, Social Plugins allow Facebook to show you and your friends' "Likes" on our product pages if you are logged into Facebook while shopping at namu.com. na.mu does not receive or control any of the content from Facebook Social Plugins. To remove a Facebook "Like" through na.mu, place your cursor in the "grayed out" Like button and click on the "X" that appears. This removes the "Like" from your Facebook Page, as well as from na.mu websites. You can also delete comments made while at namu.com from your Facebook Page.
LINKS TO OTHER WEBSITES SERVICES
We respect your need to be able to access and update the personal information that you have provided to us. If you have registered online, you may access and update your personal information at any time by logging into your account. You may also request access and update your personal information by e-mail at email@example.com (subject to certain exceptions and as prescribed by law). We may request certain personal information to verify the identity of the individual seeking access to their personal information records.
na.mu will never knowingly request or collect personal information from any person under 18 years of age without prior verifiable parental consent. If you are under 18 years old please do not provide your information on our website.
If we become aware that an individual is under the age of 18 and has submitted any information to na.mu for any purpose without prior verifiable parental consent, we will delete his or her information from our files.
To ensure a safe and reliable online shopping service, transactions on this website will use secure encryption technology. All personal information including your credit card number, name, address, etc. will be encrypted before being sent over to the Internet to prevent your information from being read by unauthorized third parties when it is sent online.
FRAUD ALERTS: PROTECTING YOUR PERSONAL INFORMATION
You may come in contact with websites, e-mails or texts that try to lure you into providing personal information with the offer of na.mu promo code. na.mu does not sponsor these offers nor are we affiliated with the promotion originators. If you become aware of any potentially fraudulent activity on a website or in an e-mail or text, please forward the information to firstname.lastname@example.org so that we can follow up. We take these matters, and the protection of our customers' sensitive information, very seriously.
DATA PROCESSING AND STORAGE
na.mu and its third party service providers may process or store your personal information outside of Hong Kong and other countries. In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities.
INTERNATIONAL CUSTOMER PRIVACY
Protecting the privacy and security of na.mu customer information is a top priority for na.mu. In some cases, na.mu partners with outside vendors to help facilitate transactions. When that is the case, we work closely with the vendor to ensure that the transaction is appropriately handled and all the information you provide is treated with the utmost care.
If you choose to provide na.mu with personal information, you consent to the transfer and storage of that information on our servers located in Hong Kong.